Refund and Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer the following return and refund policy:
Eligibility: Returns are accepted within 14 days of the original purchase date. To be eligible, items must be unused, in their original condition, and with all tags and labels attached.
Non-Returnable Items: Personalized or customized products are non-refundable unless defective or damaged upon receipt.
Return Process:
Initiate a Return: Contact our customer support team within 14 days of receiving your order to request a return authorization.
Return Shipping: Customers are responsible for return shipping costs unless the item received is defective or incorrect. We recommend using a trackable shipping method to ensure the safe return of the item.
Refund Method: Once we receive and inspect the returned item(s), we will process the refund using the same payment method used for the original purchase. Please note that it may take several business days for the refund to reflect in your account.
Exchanges: We currently do not offer direct exchanges. If you wish to exchange an item, we recommend returning the unwanted item for a refund and placing a new order for the desired item.
Eligibility: Returns are accepted within 14 days of the original purchase date. To be eligible, items must be unused, in their original condition, and with all tags and labels attached.
Non-Returnable Items: Personalized or customized products are non-refundable unless defective or damaged upon receipt.
Return Process:
Initiate a Return: Contact our customer support team within 14 days of receiving your order to request a return authorization.
Return Shipping: Customers are responsible for return shipping costs unless the item received is defective or incorrect. We recommend using a trackable shipping method to ensure the safe return of the item.
Refund Method: Once we receive and inspect the returned item(s), we will process the refund using the same payment method used for the original purchase. Please note that it may take several business days for the refund to reflect in your account.
Exchanges: We currently do not offer direct exchanges. If you wish to exchange an item, we recommend returning the unwanted item for a refund and placing a new order for the desired item.